FAQ

At LNS, we take pride in providing full, luxury bundles from weft to ends, giving you consistent density, movement, and a flawless finish. The number of bundles you need depends on your desired look. Whether you prefer a natural lightweight install or a full voluminous finish. Here's our expert recommendation: -12" - 18" lengths (2 bundles for natural look or 3 bundles for added fullness) -18" - 22" lengths (2-3 bundles for a natural, full appearance) -24" - 30" lengths (3-4 bundles for optimal fullness and balance) Pro Tip - The longer the hair the more bundles needed to maintain fullness from root to ends.

Closures and frontals are designed to give your install a natural-looking finish while protecting your leave-out and promoting healthy hair. Your choice depends on your desired style, maintenance level, and overall look.

LNS memberships give access to member perks, education, and, for qualifying tiers, wholesale pricing. Choose the tier that fits your goals and experience.

LNS Insider is for loyal retail customers who want perks, early access, and member-only savings. LNS Pro Builder is for stylists and early-stage business owners who want wholesale pricing plus structured business education. LNS Elite Partner is for established stylists and entrepreneurs who want high-level strategy, mentorship, and advanced training.

No. Wholesale pricing is not included in LNS Insider. Wholesale access begins at the Pro Builder tier (and is subject to requirements).

Wholesale pricing is available through LNS Pro Builder and LNS Elite Partner, once purchase minimums are met and your membership is active and in good standing.

No. Wholesale access is granted at the discretion of LNS and is contingent upon meeting purchase minimums, following brand standards, and maintaining an active membership.

Pro Builder requires an $800 wholesale purchase within 60 days. Elite Partner requires a $2,500 annual wholesale commitment. Miss the requirement and wholesale access may be suspended or removed.

Yes. You may cancel anytime unless you are in a tier that requires a commitment (ex: Elite Partner monthly option). Benefits remain active until the end of your billing cycle.

No. All membership fees are non-refundable, including if you do not use the benefits.

No. Memberships are non-transferable and are intended for the person who purchased the plan.

Yes. Membership benefits apply only while your membership is active and in good standing.

No. All education, coaching, cohorts, and strategy provided by LNS are for educational purposes only. Results vary based on effort, execution, and market conditions.

Missed sessions are not rescheduled, rolled over, or refunded. Please attend your scheduled sessions as planned.

No. Elite Partner includes strategy, mentorship, and guidance within the scope of scheduled sessions. It does not include emergency support, done-for-you services, or unlimited on-demand access.

Yes. LNS reserves the right to update pricing, benefits, and access with reasonable notice.

Yes. LNS reserves the right to refuse or terminate membership or wholesale access if policies, boundaries, brand integrity, or ethical standards are violated.

Your order processes in 5–7 business days before shipping or pickup. Shipping starts after processing and depends on the method selected at checkout.

No. Due to the nature of the product and for sanitary reasons, all hair sales are final. No returns, refunds, or exchanges once an order is processed or shipped.

You must notify LNS within 48 hours of delivery with clear photos. Approved claims are resolved through replacement of the same item, subject to availability.

Your order must be paid in full. Wait for 5–7 business day processing and pickup confirmation. Same-day pickup is not available.

LNS is not responsible for packages marked “Delivered” by the carrier. Customers are encouraged to use secure delivery options and monitor tracking closely.

Yes. By completing your purchase, you acknowledge that you have read and agreed to LNS Hair’s Shipping, Handling, Pickup, Return, Refund, and Membership Terms.